Azamara Club Cruises Changes Passenger Loyalty Program

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Azamara Club Cruises Changes Passenger Loyalty Program

Postby HostDave » Thu Sep 04, 2014 1:10 pm

New Versus Old

Effective On Voyages Departing On Or After January 1, 2015, Le Club Voyage Members Will Enjoy These New Benefits:

- The support of our new onshore Le Club Voyage Ambassador, Nicole Lukacs. You’ll love Nicole’s enthusiasm and singular focus on enhancing your Le Club Voyage experience.
- Earn complimentary nights* when you advance to a new member tier, ranging from two nights (Explorer) to ten nights (Discoverer Platinum).
- Stateroom category upgrades for $199 USD per person*, or $398 USD per stateroom for singles.
- Quarterly savings of 10% on select voyages.
- Savings of 3%* to 10%* on open and reserved passage voyages when booking onboard. Plus, a $200 onboard credit for the future voyage when a reserved passage is booked.
- Priority check-in for Discoverer members and above at select ports.
- A dedicated onshore Le Club Voyage desk for all your membership inquiries.
- Ongoing Club communications and social media engagement to keep you connected and in-the-know.
- And best of all, two new annual Le Club Voyage voyages filled with exclusive events, socializing, and a few wonderful surprises. You’ll love these exciting voyages created with our most loyal guests in mind!

In Addition To Your New Benefits, These Le Club Voyage Benefits Will Continue:

- An onboard Le Club Voyage hostess on every voyage.
- A welcome Le Club Voyage party on every voyage.
- An exclusive Le Club Voyage get-together with senior officers and staff for Discoverer members and above at select ports.
- Savings of 5% when spending $1,000 or more in Fine Jewelry, or 10% when spending $2,000 or more for Discoverer members and above.
- Spa savings of 10% to 25% depending on member level.
- Internet savings, now 30% to 50% based on member level.

What's Being Discontinued?

Our top priority has always been to deliver an extraordinary travel experience. Your Le Club Voyage benefits enhance that experience, and we try to make them meaningful and valuable. And yet it's a balancing act. As we introduce new benefits on voyages departing on or after January 1, 2015, we'll be discontinuing some others:

- Sparkling wine in staterooms upon arrival
- “Welcome home” gift when advancing to the next tier
- One bag of free laundry
- Complimentary wine tasting on voyages of ten nights or more
- Free Internet service. (Note that while the “free” is going away, we’ll continue to offer Internet savings based on your member level.)

We expect mixed reactions to the discontinued benefits. It wasn't an easy decision, but we believe it's the right long-term decision for our guests and brand. Look at it this way: you'll be earning points toward free nights instead of free laundry or Internet minutes. Plus stateroom upgrades, savings on select voyages, and other new benefits. As a Le Club Voyage member, we never want you to question your value to us...or our desire to create value for you.

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